Experienced Reservation & Customer Service Professional with over 5 years of coordination experience in hotel bookings, guest enquiries, travel arrangements, and large-scale crew reservations within the UK media industry. Demonstrates strong communication skills, problem-solving abilities, and operational efficiency while managing high-volume reque... Read More

Experienced Reservation & Customer Service Professional with over 5 years of coordination experience in hotel bookings, guest enquiries, travel arrangements, and large-scale crew reservations within the UK media industry. Demonstrates strong communication skills, problem-solving abilities, and operational efficiency while managing high-volume requests and last-minute changes. Fluent in Cantonese, Mandarin, and English, with a proven track record of delivering exceptional guest service and ensuring accuracy in bookings and compliance with client policies. Read Less