Jessica Ffion James is a versatile professional with a strong background in customer service, administration, and team leadership. With experience spanning local government, luxury hospitality, and retail, she excels in delivering exceptional service, managing complex operations, and mentoring teams. Her expertise includes council tax administratio... Read More

Jessica Ffion James is a versatile professional with a strong background in customer service, administration, and team leadership. With experience spanning local government, luxury hospitality, and retail, she excels in delivering exceptional service, managing complex operations, and mentoring teams. Her expertise includes council tax administration, luxury guest services, and optical assistance, showcasing her adaptability and commitment to excellence. Jessica is skilled in handling high-pressure environments, coordinating events, and ensuring operational efficiency. She holds a diploma in psychology from Cardiff Metropolitan University and is passionate about fostering positive experiences for clients and colleagues alike. Read Less