Customer-focused operations professional with expertise in problem-solving, financial processes, and stakeholder management. Proven ability to simplify complex processes, enhance financial efficiency, and improve workflows. Key achievements include recovering £75m in misallocated revenue in the energy sector and conducting due diligence on 500+ he... Read More

Customer-focused operations professional with expertise in problem-solving, financial processes, and stakeholder management. Proven ability to simplify complex processes, enhance financial efficiency, and improve workflows. Key achievements include recovering £75m in misallocated revenue in the energy sector and conducting due diligence on 500+ healthcare expansion sites to improve service accessibility. Recognized for leadership and process improvement skills as an Explorer Scout Leader, earning awards like the Jack Petchey Award. Thrives in fast-paced, customer-driven environments, excelling in collaboration, efficiency, and creating meaningful experiences for customers and teams. Read Less