I am a versatile professional with a diverse background in talent sourcing, media & content production, customer service management, and market research. With experience in remote and freelance roles, I have honed my skills in various industries and have a strong track record of delivering results.
In my most recent role as a Talent Sourcer at Tribe.xyz, I excelled in identifying and attracting top talent through multiple sourcing channels. Working closely with recruiters, I collaborated to define suitable profiles and ensured a seamless candidate experience by reaching out and communicating with potential candidates. I also played a crucial role in setting up candidate interviews and maintaining talent pipelines for current and future hires. Additionally, I took the initiative to address the lack of digital marketing and content strategy, providing solutions to enhance brand awareness.
Prior to that, I worked as a Producer for the "Myd Morning Radio Show" at YFM Accra. In this role, I demonstrated my expertise in content research and assessment, built a strong network of contacts in the entertainment industry, and successfully managed the production process from pre-production to post-production. I also utilized technical equipment and software, such as Audacity and Final Cut Pro, to edit audio and visual content. Furthermore, I was responsible for social media content creation to boost engagement and enhance the show's online presence.
As a Customer Service Manager and Marketing Associate at The Renatural, I developed exceptional communication skills while providing fast and efficient support to customers and managing a customer service team. I implemented KPIs, managed stakeholder relationships, and contributed to the company's blog through writing and editing. I also utilized various tools like Gorgias, Shopify, and Slack to streamline customer service operations.
In my previous role as a Team Lead at EEC International, I managed a project and a team of enumerators, conducting a global survey for the World Bank. I ensured quality control, compliance with survey requirements, and fostered relationships with governmental bodies. Proficiency in Excel and data processing software allowed me to effectively analyze collected data and provide valuable insights.
During my internship at Skin Library, I showcased my skills in marketing, copywriting, and communications. I maintained relationships with influencers, created compelling content for various channels, and assisted in event planning.
Additionally, I worked as a Projects Research Analyst at Freshminds, where I conducted freelance market research for diverse clients and industries. I demonstrated proficiency in research, data analysis, and made strategic recommendations based on findings.
Throughout my career, I have leveraged tools such as LinkedIn Recruiter, Confluence, Slack, G-Suite, Power BI, Audacity Pro, Final Cut Pro, Asana, and various other platforms to drive success in my roles.
With my multifaceted skill set, adaptability, and passion for delivering exceptional results, I am poised to make a valuable contribution to any team or organization.
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